Privacy Policy
Last updated: 1 July 2025
At Sublime Healing Pathways, your privacy is important to us. We’re committed to protecting your personal information and ensuring your experience with us is both safe and respectful. This Privacy Policy explains how we collect, use, and protect the information you share with us.
If you have any questions after reading this, feel free to contact us at sublimehealingpathways@gmail.com.
Sublime Healing Pathways complies with the Privacy Act 1988 (Cth) and is guided by the Australian Privacy Principles. We are also mindful of your rights under the Spam Act 2003.
We collect only the information necessary to provide you with a caring and personalised service, and we treat it with respect and confidentiality.
We may collect personal information such as:
Your name, email, phone number, and address
Your age or birth date
Information relevant to your session (e.g. health history, with your consent)
We only collect information directly from you, unless it’s unreasonable or impractical to do so.
Reiki works on all levels of body, mind and spirit. It helps to open our awareness to the areas we need to work through and heal in order to bring our lives into balance and maintain health, harmony and vitality.
We collect this information to:
Confirm your identity and manage appointments
Provide safe and tailored Reiki and counselling services
Communicate changes, updates, or offerings
Improve the quality of care we provide
We will never sell, rent, or share your information with third parties without your consent, unless required by law.
We may collect your personal details through:
Booking forms or website enquiries
Phone, email, or in-person conversations
Feedback forms or client notes
Your use of our website (via cookies – see below)
Our website uses cookies, small data files stored on your browser, to improve your experience. Cookies help us understand how our website is used, and allow us to make it better.
We may also log your IP address to analyse website trends. These logs are not used to personally identify you.
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.
Your information may be stored securely on:
Encrypted digital files or platforms
Locked physical records (for written notes)
We take steps to protect your information from misuse, loss, or unauthorised access.
From time to time, we may send you wellness tips, service updates, or event info via:
SMS
Social media
You can unsubscribe or opt out at any time, just let us know, and we’ll promptly update your preferences.
You have the right to access or request changes to your personal information. If anything we have is incorrect or outdated, please contact us and we’ll correct it.
In rare cases, access may be denied for legal or ethical reasons. If so, we’ll explain why.
If you believe your privacy has been breached, please contact us at sublimehealingpathways@gmail.com.
We follow the Australian Reiki Connection’s Complaints Handling Procedure, and will respond promptly and respectfully.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Email: sublimehealingpathways@gmail.com
We’ll handle your enquiries with confidentiality and care.
Sublime Healing Pathways provides general wellness information on this site, which is not a substitute for medical advice. While we aim for accuracy, we make no guarantees. Always use your own judgement when acting on any content.